Terms of Service

This website is operated by Try Zero Ltd. Throughout the site, the terms “we”, “us”, and “our” refer to Try Zero Ltd. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

Any new features or tools added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to health and safety regulations).

A breach or violation of any of the Terms will result in an immediate termination of your services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding credit card information) may be transferred unencrypted and involve (a) transmissions over various networks and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service without express written permission from us.

SECTION 3 - PRODUCTS OR SERVICES

Our primary product, the ZERO Inhaler, is available exclusively online through our website. These products may have limited quantities and are subject to return or exchange only according to our Return Policy

We have made every effort to display as accurately as possible the colours and images of our products. We cannot guarantee that your computer monitor's display of any colour will be accurate.

We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We also reserve the right to limit the quantities of any products we offer. All descriptions of products or product pricing are subject to change at any time without notice.

We do not warrant that the quality of any products, services, or other materials purchased will meet your expectations or that any errors in the service will be corrected.

SECTION 4 - HEALTH AND SAFETY DISCLAIMER

Our ZERO Inhaler is designed for wellness and aromatherapy purposes. It is not intended to diagnose, treat, cure, or prevent any disease. If you have any medical conditions, consult a healthcare professional before using this product.

By purchasing and using this product, you acknowledge that you are responsible for ensuring that its use complies with all applicable regulations in your jurisdiction.

SECTION 5 - LIMITATION OF LIABILITY

We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free.

You agree that your use of, or inability to use, the service is at your sole risk. The service and all products delivered through it are provided "as is" and "as available" without any warranties, either express or implied, including implied warranties of merchantability or fitness for a particular purpose.

In no case shall Try Zero Ltd, our directors, officers, employees, affiliates, agents, contractors, suppliers, or service providers be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, or consequential damages arising from your use of the service or any product purchased from us.

SECTION 6 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Try Zero Ltd and our affiliates, officers, employees, and partners from any claim or demand, including attorneys’ fees, arising from your breach of these Terms of Service or your violation of any law or the rights of a third party.

SECTION 7 - GOVERNING LAW

These Terms of Service and any separate agreements shall be governed by and construed in accordance with the laws of the United Kingdom.

SECTION 8 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at help@tryzero.co.uk